Customer Journey & Growth Diagnostic

Find where
growth
breaks.

Helping companies understand where their customer journey is breaking—and what will actually move results.

NovartisGeneral MotorsP&GMicrosoftEquinoxPublicisJackpocketNovartisGeneral MotorsP&GMicrosoftEquinoxPublicisJackpocket

01 — The Problem

01

When results flatten, the issue is rarely “try harder.”

Marketing output can increase while performance stalls. Campaigns stop landing, optimization stops working, and it becomes unclear whether the issue is brand, message, media, or experience.

Pushing harder without diagnosing the real constraint usually increases waste, not outcomes.


20+

Years experience

50+

Brands served

F500

To startups

NYC

Based

02 — The Solution

02

Diagnose the constraint.
Define the fix.
Keep execution honest.

This engagement creates clarity and marketing direction by identifying where expectations break down across the customer journey—from awareness through conversion and engagement.

01

Diagnose the breakdown

Map the full customer journey and identify where expectations break—where momentum drops, friction appears, or promise and experience no longer match.


02

Define the right solution

Based on the diagnosis, define what needs to change—and just as importantly, what doesn't. Sharper differentiation, clearer focus, simplified messaging.


03

Execution oversightOptional

Stay close enough to execution to pressure-test work in progress and ensure the strategy holds up through implementation.

03 — Deliverables

03

What you get

01

Clear diagnosis of the growth constraint

02

Alignment on priorities and decision-making

03

Reduced wasted spend and thrash

04

Confidence that execution is focused on what will move results

Ready to diagnose?

20-minute intro call, no commitment.

Let's Talk

This is

A diagnostic that isolates the real growth constraint and produces a focused plan you can actually execute.

This is not

Channel management, “more content,” or a generic audit that sits on a shelf.

Who This Is For

Teams whose marketing has flattened, campaigns aren't landing, or who need a fresh perspective before committing more time or budget.

Common Triggers

Growth has plateaued, CAC has worsened, or lead quality has degraded

Messaging has become complex or internally debated

Campaigns feel busy but not effective

The journey breaks between interest → conversion

The experience no longer matches the promise

MA

About

Manoj Aggarwal

Manoj (Manny) Aggarwal is a marketing strategist with 20+ years of experience helping startups and Fortune 500 brands grow audiences and businesses across the full customer journey.

He works with teams whose marketing has flattened and helps identify where the journey is breaking—and what's needed to address it.

Smart, insightful, detail-oriented… presented research and insights clearly and without ego… won the respect of those across our organization.

Eric Corriel

Client


Brings fresh ideas… helps you see your business in ways you never realized… great with stakeholders… always gone above and beyond.

Brian E. Smith

Client

Get Started

Request a
Diagnostic

Share a few details about your situation and I'll be in touch.

Based in New York

Working globally

contact@manojaggarwal.com