Selected Work

Case studies & experience.

Examples of customer journey, growth strategy, and full-funnel decision-making across startups and enterprise.


Experience

20+

Years

Publicis Groupe

Vice President, Strategy

2023–2025

Senior strategy leadership across digital growth and customer journey.

MOAJ

Principal

2007–2023

Marketing consultancy for established brands and startups. Brands include: Novartis, GM, P&G (Metamucil, Prilosec), Microsoft (B2B), Cablevision, School of Visual Arts, Equinox.

Jackpocket

Head of Marketing

2016–2019

Growth leadership in a high-velocity consumer startup environment.

Manifest

SVP Strategy

2014–2015

Senior strategy role focused on digital and brand growth.

Case Studies

Work examples

01

Healthcare / Pharma

Novartis

Situation

Complex buyer realities, regulated claims, multi-stakeholder decision-making

Work

Journey diagnosis, messaging focus, channel and experience alignment

Outcome

Clearer prioritization and more coherent execution across touchpoints

02

Consumer Packaged Goods

P&G — Metamucil, Prilosec

Situation

Saturated market + legacy perceptions

Work

Differentiation clarity and campaign focus tied to real consumer motivation

Outcome

Cleaner campaign direction and reduced internal debate

03

Consumer / Fitness

Equinox

Situation

Promise vs experience alignment across marketing touchpoints

Work

Customer journey lens and friction reduction

Outcome

Strategy that aligned teams around what mattered most

04

B2B Tech

Microsoft B2B

Situation

Messaging complexity and unclear narrative across funnel stages

Work

Simplified messaging hierarchy and journey alignment

Outcome

Easier-to-execute story across channels

05

Consumer / Lottery

Jackpocket

Situation

Startup growth constraints with high execution pressure

Work

Full-funnel strategy and growth leadership

Outcome

Stronger decision-making and disciplined execution

Testimonials

Smart, insightful, detail-oriented… presented research and insights clearly and without ego… won the respect of those across our organization.

Eric Corriel

Client


Brings fresh ideas… helps you see your business in ways you never realized… great with stakeholders… always gone above and beyond.

Brian E. Smith

Client

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